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Part arrived quickly and as described. My hot tub is back up and running!On 08/22/2023 by W. B. (verified customer)
Love BackYardPlus, their prices are awesome!On 08/20/2023 by L. P. (verified customer)
Great service, fast shipping and part was spot on! Glad I found Backyardplus! I would definitely recommend.On 08/18/2023 by L. G. (verified customer)
Part came and fit perfectly. Works like a charm!On 08/18/2023 by J. P. (verified customer)
I own a 2005 Tiger River Caspian spa and have purchased spa parts and equipment from Backyard Plus over the years. Mainly filters, the small circulation pump, spa heater, ozone generator and pillows. This model has two jet pumps. The Wavemaster 8200 died after 18 years. Indicator was a low hum but no jets on the initial push of the jets button on the control panel. The second Wavemaster 8000 jet pump still engaged after pressing the jets button through the cycle. I suspect I will be replacing that pump in the near future. Jet pumps are expensive. Backyard Plus is competitively priced but not the cheapest advertised, but every part I have ordered has been delivered on time as stated and has matched the original part. Same true for the Wavemaster 8200. Works perfectly after a long afternoon spent on installation because I had to run to the local hardware store for the right-sized pliers and some silicone grease. The Backyard Plus instructional videos are excellent. Make sure you have all the tools and supplies shown in the video prior to starting the installation. Your slip joint pliers need to have a jaw opening of 3.75 inches. Have silicone grease handy for the gaskets. Valve stem lubricant is not silicone grease. You don't want to run to the local hardware store in the middle of the replacement like I did. Very satisfied with my purchase.On 08/17/2023 by C. C. (verified customer)
I cannot recommend more highly! The support I received from the tech folks was beyond what I have ever experienced from any other service provider. They helped me to diagnose and properly fix my problem through patience and great follow up. Thank you for the great service and support!~On 08/17/2023 by V. F. (verified customer)
Great site to pretty find anything you need, even unusual parts that I couldn’t find anywhere else. The new drain plug worked perfectly. The one I had on my hot tub sheared off. I’m sure it was over tightened at the manufacturer. The replacement plug fit perfectly. No more leaks!!On 08/17/2023 by T. H. (verified customer)
Everything arrived on time and worked. No issues.On 08/17/2023 by D. L. (verified customer)
Backyard plus has amazing tech support as always, complex machines require in depth troubleshooting, luckily with volt meter in hand I was expertly guided to find the heat flow pump, and the 20 amp dipole breaker destroyed by a recent lightning strike, I ordered the needed parts, and installed in less than two days. Thank you Backyard plus!On 08/17/2023 by J. H. (verified customer)
Order was processed immediately and I received the products, shipped to Canada, within a week. Great service!On 08/17/2023 by M. H. (verified customer)