Craig in tech support was awesome at identifying the problem with our spa, helping me to order the parts and then sending them in a timely manner. Oscar in teck support was great at assisting us with a question with lnstallation. Our spa was successfully repaired by my husband and myself thanks to Craig and Oscar. They are so knowledgeable, professional and great to work with!!!On 10/10/2023 by N. B. (verified customer)