I think your services are above and beyond. Reasonable pricing, quick ship and good support. Unfortunately the part I initially ordered failed ( I believe) but Backyard Plus offered a replacement . My experience was further complicated in that USPS has lost my replacement. Tracking says it’s held at post office yet I received no delivery attempt notification and when going to post office they could not find the shipment. Hopefully there will be a happy ending.On 06/23/2023 by P. T. (verified customer)
Hi there, Pete- We are reshipping the package and will deal with the lost package with the postal service. We're upgrading the shipping to next day air so you won't lose more time with your tub. Thanks, Rebekah