They picked up the phone, answered my questions with expertise and got my order going the same day! On 08/11/2026 by J. O. (verified customer)
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Perfect fit for my 2005 Tiger River Sumatran tub. Great folks to work with at BackyardPlus too. Certainly have my future business for anything else to keep my old spa going strong. On 08/10/2026 by J. M. (verified customer)
Backyard plus had everything I needed to get my Hotspring back up and running. Parts diagrams, spa specific parts look up, and amazing YouTube videos made the whole process relatively simple. Order was placed over the weekend and was promptly filled and shipped Monday morning! Hopefully I won't need to buy any more parts for my spa, but if I do I'll be heading back to backyard plus! On 08/10/2026 by J. E. (verified customer)
While other customer service folks, at Backyard Plus, told me to watch the videos when I asked a question, Paul, in tech assistance, was very helpful. (BTW, the video link didn't work). Paul understood my question right away and was able to help me to order and then reset my control panel. Thank you, Paul, and thanks for hiring him. On 08/10/2026 by L. P. (verified customer)
It worked On 08/10/2026 by S. L. (verified customer)
Excellent On 08/10/2026 by S. L. (verified customer)