Thank you Backyard plus for helping me get my forty five year old hot tub going again. Technical support was very helpful. I highly recommend them.On 03/02/2026 by S. B. (verified customer)
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An excellent experience. The service person was very professional and knowledgeable. He was able to provide the right information in a timely manner. Would gladly deal with backyardplus anytime.On 03/02/2026 by J. J. (verified customer)
Easy to order and great websiteOn 03/02/2026 by C. S. (verified customer)
Very helpful customer service and videos for installation. The company truly wants to make sure you order the right parts and equips you with the knowledge you need to install them.On 02/25/2026 by L. D. (verified customer)
I had an issue with my hot tub not heating. Paul and Oscar gave me incredible support and help me get back up and running. Including walking me through the install of a heater board that was giving me issues. This service has won me over. I’ll buy all my parts from you ! This summer I replaced or rebuilt all the pumps on my tub. Your custom service is the best.On 02/23/2026 by L. L. (verified customer)
Outstanding service!!!! If it weren’t for the tech’s help and patience, I would still be sitting in a cold tub instead of a hot tub.On 02/20/2026 by J. S. (verified customer)
On 02/19/2026 by I. M. (verified customer)
On 02/19/2026 by J. W. (verified customer)
Everything worked perfectly, Paul with technical support was great, very helpful. Great experienceOn 02/18/2026 by R. S. (verified customer)
Always very helpful. The only place I use for spa parts.On 02/17/2026 by B. L. (verified customer)
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