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I have previously ordered from Backyard plus. They are great to do business with. Timely shipping and excellent help when needed. Highly recommend them.On 01/20/2025 by J. K. (verified customer)
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(Lower 48 States)
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Order was delivered pretty quickly, correct part. Works great !On 01/20/2025 by S. K. (verified customer)
Always good parts and serviceOn 01/20/2025 by J. A. (verified customer)
Paul and the Backyard Plus team are incredibly helpful. I can't say enough about what a great experience it was getting their help. Their videos, parts and especially the knowledgeable tech support team is the only way I could have repaired my jet pump on my 20 year old Hot Springs spa. Quick shipment of parts, and quick response to my questions after disassembly of my jet pump via email or on the phone made the experience even better. Hands down, the best and fastest way to get your spa working if you want to do the work yourself and save hundreds or even thousands of dollars! My wife is happy her soaking can continue.On 01/16/2025 by J. E. (verified customer)
Everyone is knowledgeable, helpful, polite and professional! There was a problem with my order and Oscar went above & beyond to see to it that my parts arrived on time. Additionally, he spent time with me on the phone diagnosing the issues I was having with my hot tub to get it up & running! I couldn’t be happier with the service, expertise and quality parts that Back Yard Plus provides!On 01/10/2025 by J. R. (verified customer)
These guys are amazing. They help me figure out what was wrong with my hot tub and everything I’ve ordered from them has been very good quality and receives it very quickly.On 01/10/2025 by W. D. (verified customer)
Replaced O-rings and and stoppers in 5 deck top air valves. Took less then a hour and needed it in a 25year old FQ Classic.On 01/08/2025 by J. A. (verified customer)
Found parts easily even though it was wrong one the customer service tech made it better and fix the problem quicklyOn 01/07/2025 by R. H. (verified customer)
Easy purchase, fast delivery, and my item for my hot tub was $400 less than from a hot tub storeOn 01/07/2025 by A. N. (verified customer)
great experience! timely and exactly what I ordered.On 01/07/2025 by T. L. (verified customer)
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