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All of the staff that work at Backyard Plus are outstanding but I must give Paul B. a special shout out. He is so patient and understanding when dealing with two hot tub owners trying to repair a 2007 Solana tub (replaced everything inside the service panel of the hot tub). His customer service skills are the best I have ever had the opportunity to experience firsthand as a DIY'er I have dealt with many. I truly cannot sing Paul’s praises loud enough. Our appreciation for his help is unmeasurable. Thank you, Paul, and Backyard Plus for offering such outstanding service. Warmest Regards, Karen A., Tallahassee, FLOn 12/08/2023 by K. A. (verified customer)
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