TERMS AND CONDITIONS: Promotional Terms: Coupon cannot be combined with other discounts, coupons or offers. Cannot be applied retroactively. LABOR20 code must be applied at checkout. Promo begins 12:00 AM, Thursday, August 29, 2024 and ends 11:59 PM PST Tuesday, September 3, 2024. Valid only at Backyardplus.com. Coupon applies to merchandise subtotal. Purchase minimum is calculated before tax, shipping and handling. If item(s) and customer shipping address are eligible for free shipping, the subtotal must be equal to or above $99 after any discounts, coupons, promotions, or offers to be eligible for Free Shipping over $99. Please note, some chemicals are Limited Quantity and can only ship via UPS Ground. This promotion excludes the following items: FreshWater brand Spa Salts, Clean Screen Pre-Filter, and Calcium Remover Pillows. No cash value. Discount will be allocated across all qualifying items. If merchandise is returned, customer will receive discounted price paid and coupon will not be replaced. By redeeming this coupon, you agree to backyardplus.com Terms and Conditions.
30-Day Money Back Satisfaction Guarantee
Free shipping on orders over $99.00
(Lower 48 States)
No Sales Tax (except California)
Everyone is knowledgeable, helpful, polite and professional! There was a problem with my order and Oscar went above & beyond to see to it that my parts arrived on time. Additionally, he spent time with me on the phone diagnosing the issues I was having with my hot tub to get it up & running! I couldn’t be happier with the service, expertise and quality parts that Back Yard Plus provides!On 01/10/2025 by J. R. (verified customer)
These guys are amazing. They help me figure out what was wrong with my hot tub and everything I’ve ordered from them has been very good quality and receives it very quickly.On 01/10/2025 by W. D. (verified customer)
Replaced O-rings and and stoppers in 5 deck top air valves. Took less then a hour and needed it in a 25year old FQ Classic.On 01/08/2025 by J. A. (verified customer)
Found parts easily even though it was wrong one the customer service tech made it better and fix the problem quicklyOn 01/07/2025 by R. H. (verified customer)
Easy purchase, fast delivery, and my item for my hot tub was $400 less than from a hot tub storeOn 01/07/2025 by A. N. (verified customer)
great experience! timely and exactly what I ordered.On 01/07/2025 by T. L. (verified customer)
Lighting fast shipping. Product worked perfectly. 20% cheaper than alternatives.On 01/07/2025 by S. H. (verified customer)
On 01/07/2025 by M. W. (verified customer)
Punctuality, affordability and knowledge make this place great. Thanks paul for all your help!!!On 01/07/2025 by P. B. (verified customer)
The part was correct, and it arrived when promised. My only issue is that this part fit in a standard envelope that could be sent USPS for less than a dollar and instead I was charged $10.77 to ship a < 1 oz part that $18.53. My feeling is don't overcharge for shipping, just be fair and honest - I ship things often and pay much less to ship more. I think you are too good of a business to overcharge for this just to increase your profit. ABCOn 01/07/2025 by A. C. (verified customer)
Hi there, Aron- I'm sorry you're disappointed in the shipping you paid. I can assure you that we were charged $10.77 for the priority mail package (with tracking number) and made no money on this shipping cost. In order to sell online and charge credit cards, businesses have to provide a tracking number to the customer which is why we cannot simply put a stamp on a package/envelope. USPS Ground advantage (similar to first class mail) is an option that is presented at checkout and is usually half the cost, but double the transit time. The price to get the package between 1-3 business days is what makes USPS priority mail cost so much more than Ground Advantage. Please reach out if you have any other concerns. Thanks! -Customer Service