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Backyardplus is an awesome company to do business with. Their customer service and technical support is stellar! I have called them a number of times to help me trouble shoot issues with my hot tub, and they talked me through every step of the procedures, and with extreme patience. They clearly know their stuff. I will refer them to all my spa owning friends!On 02/27/2024 by R. F. (verified customer)
🌟 🌟 🌟 🌟 🌟 Absolutely the best customer service. Highly recommend.On 02/15/2024 by R. P. (verified customer)
Wow! I couldn't be more impressed with the service I received from Backyard Plus. Oscar (technician) was extremely helpful in part identification and install expertise.On 01/22/2024 by J. S. (verified customer)
The technical advice over the phone makes Backyard Plus the best source for Hot Springs repair parts. Oscar and Craig are truly experts and are so clear and patient with their troubleshooting and repair advice. Thanks!On 01/16/2024 by J. K. (verified customer)
Got what I ordered in the time advertised. Both excellent.On 01/11/2024 by C. J. (verified customer)
It was easy to get someone on the phone and they were very helpful with advice on parts and installation. Will definitely buy from in the future.On 01/10/2024 by C. R. (verified customer)
On 12/29/2023 by J. M. (verified customer)
On 12/27/2023 by J. T. (verified customer)
On 12/22/2023 by D. T. (verified customer)
Love Backyard plus! I ordered the parts that I needed and they show up in record time. Can’t have a hot tub down in the middle of the winter. Only took 5 days. Really appreciate the serial number matching and schematics. Diagnostic help also.On 12/21/2023 by A. J. (verified customer)