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Excellent to work with. My PayPal charged me for shipping and they reimburse me immediately. Would recommend.On 10/03/2022 by K. W. (verified customer)
Super fast shipping!! Best prices around too!!On 09/30/2022 by M. H. (verified customer)
Great customer service that actually cares when you call and ask questions or need to return something. I’ll be ordering from them with confidence in the future, too.On 09/30/2022 by J. D. (verified customer)
Since purchasing my hot tub approximately 4yrs ago I've dealt with BYP for all my hot tub needs and have received everything from professional advice and salesmanship to quality parts and cost! Looking forward to future communications and purchases with BackYardPlus!On 09/27/2022 by M. J. (verified customer)
Great service. And enjoyed talking to service teck and knowing the parts are available.On 09/25/2022 by C. S. (verified customer)
Fast service. Good pricing.On 09/25/2022 by K. H. (verified customer)
I can't Thank You Enough. For helping me. fix my Hot tub. By watching the video. I did it myself. and save some money. Thank you so much. My order came in a timely manner too. It was Great doing Business with you. Thank you.On 09/25/2022 by C. B. (verified customer)
The technician on the phone was a great help. Got the right part the first time! Hot tub back up and running couldn’t be happier!On 09/25/2022 by J. G. (verified customer)
Customer service was outstanding. Received all the parts to fix my aging hotub ThanksOn 09/21/2022 by T. P. (verified customer)
Backyardplus support/help desk has been awesome. I have been on a quest to get my Hotsprings Vanguard running again after being shut down the last 5 years. so far it has been one problem after another, but the guys (Oscar and Greg) have been right there with me making recommendations on potential fixes and providing instructive emails and have even called me and walked me through some multi meter checks. Great support. every time I need help or parts backyardplus has been there to provide both.On 09/20/2022 by D. H. (verified customer)