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Finding the right parts easyOn 09/15/2023 by L. C. (verified customer)
Great communication and very knowledgeable about parts and colors. It's nice to be able to call with a question about a part or how to install it or trouble shoot something and be to talk with a competent purpose (Craig).On 09/13/2023 by G. G. (verified customer)
Thank you, Craig was especially helpful with his technical support that helped me save over $1200.On 09/12/2023 by G. J. (verified customer)
They change slightly more but worth it to talk to intelligent salespeople!On 09/12/2023 by B. M. (verified customer)
Great resource. Timely deliver with right product ordered. Would like to see free shipping.On 09/08/2023 by J. K. (verified customer)
Hi there- Thanks for reaching out. We're glad you got the right part for you tub and that it was delivered on time. We do offer free shipping on orders over $99. Often times, customers will add chemicals or other maintenance items to their cart to get the cart total at or above $99.
good service and fast deliveryOn 09/05/2023 by M. P. (verified customer)
Parts were just what I needed to get my new tub up and running. Thanks!On 08/29/2023 by R. T. (verified customer)
As my tub gets older, I was surprised to find out that backyardplus had the need parts, plus the technical support I needed to connect all the wires up correctly. They gave me a tutorial of error messages and system lights to assist me in future issues. Having a technical background, I really respect technical help that really unders stands the products they sell.On 08/25/2023 by R. O. (verified customer)
I honestly can't say enough about how helpful you all have been. You have helped me through issue after issue with my hot tub repairs, and always with patience and dedication. I've spoken with a few of you, and all have been so helpful. Craig in particular hung with me through this last episode and I was able to get the hot tub going, which impressed my wife, though it was all really Craig's knowledge. A million thanks and I highly recommend your services.On 08/25/2023 by D. S. (verified customer)
Backyardplus was excellent. Great order and tech support. My job was a simple replacement of a broken circulation pump elbow. Not only did they have the original part they carried a better stronger elbow which I used. Did not need tech support but was great to know it was there if needed. Will definitely use them the next time I need spa parts.On 08/23/2023 by F. C. (verified customer)