Ordering was easy and shipping was fast and accurate. Great company.On 03/31/2023 by L. H. (verified customer)
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Great selection of parts. Customer service was outstanding. They even contacted me to confirm I was ordering the correct parts for my spa.On 03/31/2023 by L. H. (verified customer)
I worked with Craig at Backyard Plus. He was very helpful, informative and patient with all my questions. The part I need to fix my Hot Springs hot tub is not available until mid-late April. Craig gave me the opportunity to call around and see if I could find part #76836 somewhere else. However, no one has it in stock. I'm hoping that as soon as the part comes in, it will be sent so I can get my hot tub working again. I've had 3 back surgeries and my hot tub is my therapy. I'm missing it a lot. Please know that Craig is a terrific representative for your company. In this day and age, it tough to find people who want to work and even tougher to find folks that do a great job for you. Thank you. LWOn 03/30/2023 by L. W. (verified customer)
Backyard Plus really knows how to make things happen. The web site is the best I have seen with respect to spa parts. Just type in your serial number and the rest is automatic! The best part of the experience is talking with the techs. It is obvious they really like to help customers troubleshoot their issues and find solutions. I have used other sources in the past, but this team of professionals has earned my confidence.On 03/30/2023 by W. H. (verified customer)
A pleasure to do business with a great knowledgeable group of people. Make My Day!!!!On 03/30/2023 by D. I. (verified customer)
Greatest Hot Springs spa parts company that can be found. Excellent technical support. Stop looking and use backyardsplus for your part purchases.On 03/27/2023 by A. 8. (verified customer)
Finally! The end cap for no fault heaters became available! Around $35 spent rather than $400 for a new heater.On 03/27/2023 by A. 8. (verified customer)
Great service. On-time delivery. Product is just as good as OEMOn 03/27/2023 by J. M. (verified customer)
Always my go to for my hot tub parts, questions and how too videos Great customer service as wellOn 03/24/2023 by D. S. (verified customer)
Fast, easy and worked.On 03/23/2023 by B. W. (verified customer)