On 06/12/2024 by S. W. (verified customer)
All the different jets and their related parts for your Hot Spring spa as well as Tiger River, Limelight, Solana and Hot Spot brands.
All the different jets and their related parts for your Hot Spring spa as well as Tiger River, Limelight, Solana and Hot Spot brands.
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On 06/12/2024 by S. W. (verified customer)
A wrong part was received. I reported the discrepancy, and the correct part was received 3 days later. This timely customer service.On 06/10/2024 by J. L. (verified customer)
The team at Backyardplus.com are the best for anything Hot Springs. Super friendly and knowledgeable.On 06/05/2024 by S. O. (verified customer)
Good company. Honest. ThanksOn 06/03/2024 by D. S. (verified customer)
Best place ever, always goodOn 05/31/2024 by M. D. (verified customer)
I have always found the Backyard Plus sales representatives to be knowledgeable and helpful. The prices are great. This is my go to place for my hot tub.On 05/29/2024 by D. F. (verified customer)
On 05/29/2024 by K. R. (verified customer)
Thank you so much for helping me figure out my Vistabhot springs spa issue . The service call on the phone was fast, to the point and just excellent. Not only did Paul know what exact part I needed , he instructed me how to fix it ! and trouble shoot one more issue . This company is a great asset for the home owner that just needs a little extra help. Part delivery was on time and I saved tons of money on a service call . This is my go to place for any hot tub spa repairs ! Highly recommend to anyone and excellent nice service and nice people to talk to.,A+ and my wife’s happy !!On 05/21/2024 by J. S. (verified customer)
Super service. Thank you.On 05/21/2024 by N. M. (verified customer)
Looking to be honest and don't know how much of this can be blamed on backyardplus. I bought a Watson circ pump from you just over a year ago and the pump recently failed. My previous pump lasted over 10 years so needless to say I was not very happy with the fact that I had to buy another pump in just over a year. You came highly recommended to me by a local Hot Springs dealer. If I have the same luck with this pump, it will be a very bad review and I will be looking for my supplies elsewhere.On 05/17/2024 by D. B. (verified customer)
Hi there- We agree with you. The circ pumps should last longer than a year. They do come with a warranty and if they should fail within a year, it will be covered. Another reason they can go out early is if the water chemistry is off. Calcium hardness can be a culprit that can cause the impeller to not work. Please reach out to our tech department to discuss more regarding the issue 805-541-9000. Thanks, Rebekah