quick ship ,as described and was perfect transaction. ThanksOn 06/13/2024 by B. H. (verified customer)
Brand: Solana | Hardware: Lug, Nut, Plug
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It seemed to be too long getting the order out. I paid for 2 day shipping and if it takes too long to send it , the extra shipping cost didn’t help.On 06/13/2024 by D. B. (verified customer)
Hi there- I looked into your order and the item was not on our shelves the day you ordered, but scheduled to arrive at our warehouse (and ship out) two business days later (June 3). Our checkout shows the ship out day (which reflects if it's on the shelf or if its on its way to our warehouse) as well as the expected delivery day. The item was delivered a day sooner than expected (June 4). I know it's frustrating to not receive an order when expected. I will refund the extra shipping you paid. -Rebekah
On 06/12/2024 by S. W. (verified customer)
A wrong part was received. I reported the discrepancy, and the correct part was received 3 days later. This timely customer service.On 06/10/2024 by J. L. (verified customer)
The team at Backyardplus.com are the best for anything Hot Springs. Super friendly and knowledgeable.On 06/05/2024 by S. O. (verified customer)
Good company. Honest. ThanksOn 06/03/2024 by D. S. (verified customer)
Best place ever, always goodOn 05/31/2024 by M. D. (verified customer)
I have always found the Backyard Plus sales representatives to be knowledgeable and helpful. The prices are great. This is my go to place for my hot tub.On 05/29/2024 by D. F. (verified customer)
On 05/29/2024 by K. R. (verified customer)
Thank you so much for helping me figure out my Vistabhot springs spa issue . The service call on the phone was fast, to the point and just excellent. Not only did Paul know what exact part I needed , he instructed me how to fix it ! and trouble shoot one more issue . This company is a great asset for the home owner that just needs a little extra help. Part delivery was on time and I saved tons of money on a service call . This is my go to place for any hot tub spa repairs ! Highly recommend to anyone and excellent nice service and nice people to talk to.,A+ and my wife’s happy !!On 05/21/2024 by J. S. (verified customer)