Looking to be honest and don't know how much of this can be blamed on backyardplus. I bought a Watson circ pump from you just over a year ago and the pump recently failed. My previous pump lasted over 10 years so needless to say I was not very happy with the fact that I had to buy another pump in just over a year. You came highly recommended to me by a local Hot Springs dealer. If I have the same luck with this pump, it will be a very bad review and I will be looking for my supplies elsewhere.On 05/17/2024 by D. B. (verified customer)
Hi there-
We agree with you. The circ pumps should last longer than a year. They do come with a warranty and if they should fail within a year, it will be covered. Another reason they can go out early is if the water chemistry is off. Calcium hardness can be a culprit that can cause the impeller to not work. Please reach out to our tech department to discuss more regarding the issue 805-541-9000.
Thanks,
Rebekah
This is the generic version of the new Watkins E5 hot tub circulation pump, to purchase the OEM model please order part number 74427 This after market hot tub circulation pump has the same measurements as the OEM model, and is used to replace all previous ...read more