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Great company to work with!!! They give 110 % customer service everytime!!On 10/12/2023 by R. J. (verified customer)
Can't be more satisfied with the tech staff I have spoke and worked with , Great Attitude, Well spoken just overall ExceptionalOn 10/12/2023 by J. R. (verified customer)
Craig in tech support was awesome at identifying the problem with our spa, helping me to order the parts and then sending them in a timely manner. Oscar in teck support was great at assisting us with a question with lnstallation. Our spa was successfully repaired by my husband and myself thanks to Craig and Oscar. They are so knowledgeable, professional and great to work with!!!On 10/10/2023 by N. B. (verified customer)
Very easy to work with. It got here on time very. GoodOn 10/09/2023 by L. C. (verified customer)
An easy to navigate website. Parts based on Spa Model and Serial Number and How-to videos are terrific. In addition I reached out twice for information on the portal and responses were quick and exactly what I needed. ThanksOn 10/09/2023 by M. R. (verified customer)
LOVE backyard plus, such an amazing company. Customer service is great, its so easy to find parts and get the right one! Plus prices are very competitive. Only place im every going to for hottub parts.On 10/02/2023 by K. M. (verified customer)
Great fit, fast delivery. Great service.On 10/02/2023 by B. H. (verified customer)
Accurate parts, serial number check! Great shipping time!On 10/02/2023 by S. B. (verified customer)
Finding the right parts easyOn 09/15/2023 by L. C. (verified customer)
Great communication and very knowledgeable about parts and colors. It's nice to be able to call with a question about a part or how to install it or trouble shoot something and be to talk with a competent purpose (Craig).On 09/13/2023 by G. G. (verified customer)