We are 1st time Hot Tub Owners in Michigan. I called and spoke with two your troubleshooters, (Oscar AND Craig) both of whom were very helpful. From diagnosing our problem, to ordering the correct replacement components, and then walking me through installing them. Ours was a very pleasant customer experience. Thank You ALL so much! We're back up and running here in "The Mitten".On 08/04/2022 by E. M. (verified customer)