When having problems with my Hot Spring Spa Wireless remote control, I decided to replace the wireless remote with a hard-wired unit. I searched the internet and found the parts I needed online from BACKYARDPLUS. Their prices were reasonably competitive (plus they were running a Labor Day sale), and the reviews were very positive regarding customer service. I contacted them via telephone, and my call was received immediately by Paul who intelligently answered questions I had, assured me of the right part numbers I would need, and instructed me how simple it would be to install them. He also told me if I ran into any problems with the install/changeover to just give him a call back. After our conversation, I felt confident buying products from this company and would definitely recommend them.
On 09/10/2026 by R. A. (verified customer)
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