I received a software update thumb drive from Backyard Plus. After installing the update, the tub was still not functioning properly so I called and talked to technical support. Oscar walked me through the whole process and the tub is working perfectly. Oscar knew EVERYTHING about my tub and how to get it running. It's so valuable having him for a resource because I'm forced to maintain my tub myself since I'm 4 hours from the nearest technician and they won't come help me. Watkins will not talk to me on the phone either because I'm not a professional tech. I can buy tub parts from a number of different places but I'll be getting them from Backyard Plus from now on.On 01/08/2026 by S. B. (verified customer)
Gasket, Jet Face
Sku: 36534
$2.21
This black rectangle rubber gasket fits inside of the jet face on Hot Spring, Tiger River, Hot Spot, and Solana spa models. This gasket creates the seal for the air adjustment of the jet. This gasket failing will not cause the spa to leak.
This part can be found on
many Hot Spring pre 89, Hot Spring, Solana, Hot Spot, Tiger River models from 1996 to 2015
| Ref. | Diagram | |
|---|---|---|
| # 3 | Hydromassage Jets 1997-2011 (Hot Spring 2007 - 2007) | Shop by Diagram |
| # 2 | Rotary Hydromassage (Solana 2003 - 2009) | Shop by Diagram |
| # 2 | Directional Hydromassage Jet (Solana 2003 - 2004) | Shop by Diagram |
| # 7 | Rotary Hydromassage (Tiger River 1997 - 2010) | Shop by Diagram |
| # 7 | Directional Hydromassage (Tiger River 1997 - 2010) | Shop by Diagram |
| brand | model | years |
|---|---|---|
| Hot Spring | Grandee (G) | 2004, 2005, 2006, 2007 |
| Hot Spring | Grandee (GG) | 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Prodigy (H) | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Sovereign (I) | 2007, 2008, 2009, 2010 |
| Hot Spring | Sovereign (II) | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Jetsetter (J) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Hot Spring | Jetsetter (JJ) | 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Envoy (KK) | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Vista (SS) | 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Vanguard (V) | 2004, 2005, 2006, 2007 |
| Hot Spring | Vanguard (VV) | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Aria (AR) | 2007, 2008, 2009, 2010, 2011 |
| Hot Spring | Classic (F) | 1997, 1998, 1999, 2000 |
| Hot Spring | Classic (FQ) | 1998, 1999, 2000 |
| Hot Spring | Grandee (GQ) | 1997, 1998, 1999, 2000, 2001, 2002 |
| Hot Spring | Highlife (Costco) (HILF) | 2006 |
| Hot Spring | Prodigy (HQ) | 1997, 1998, 1999, 2000, 2001, 2002 |
| Hot Spring | Highlife Limited Edition (ILE) | 2003 |
| Hot Spring | Sovereign (IQ) | 1997, 1998, 1999, 2000, 2001, 2002 |
| Hot Spring | Jetsetter (JQ) | 1997, 1998, 1999, 2000, 2001, 2002 |
| Hot Spring | Landmark (S) | 2003 |
| Hot Spring | Landmark (SQ) | 1996, 1997, 1998, 1999, 2000, 2001, 2002 |
| Hot Spring | Vanguard (VQ) | 2001, 2002 |
| Solana | RX (RX) | 2005, 2006, 2007, 2008, 2009, 2010 |
| Solana | SX-Solana (SX) | 2005, 2006, 2007, 2008, 2009, 2010 |
| Hot Spot | TX (TX) | 2011, 2012, 2013, 2014, 2015 |
| Solana | X (Indoor Only) (X) | 2000, 2001, 2002 |
| Tiger River | Caspian (CHP) | 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Siberian (L) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 |
| Tiger River | Siberian (LA) | 1997 |
| Tiger River | Siberian (LQ) | 1997, 1998, 1999 |
| Tiger River | Bengal (M) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Bengal (MA) | 1997 |
| Tiger River | Bengal (MQ) | 1997, 1998, 1999 |
| Tiger River | Sumatran (N) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Sumatran (NA) | 1997 |
| Tiger River | Sumatran (NQ) | 1997, 1998, 1999 |
| Hot Spot | SLXtra (W) | 2001, 2002 |
| Hot Spot | SLXtra (WQ) | 2001, 2002 |
| Hot Spot | SLX (Y) | 1998, 1999, 2000, 2001, 2002 |
| Hot Spot | RLX (ZQ) | 1998, 1999, 2000, 2001, 2002 |
| Solana | RX (RX) | 2003, 2004, 2005, 2006, 2007, 2008, 2009 |
| Solana | SX-Solana (SX) | 2003, 2004, 2005, 2006, 2007, 2008, 2009 |
| Solana | TX-Solana (TX) | 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Solana | X (Indoor Only) (X) | 2000, 2001, 2002 |
| Tiger River | Caspian (CPN) | 2003 |
| Tiger River | Siberian (L) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 |
| Tiger River | Sumatran (N) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Solana | RX (RX) | 2003, 2004 |
| Solana | SX-Solana (SX) | 2003, 2004 |
| Tiger River | Caspian (CPN) | 2003 |
| Tiger River | Siberian (L) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 |
| Tiger River | Sumatran (N) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 |
| Tiger River | Bengal (M) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Bengal (MM) | 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Bengal (M) | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Bengal (MM) | 2005, 2006, 2007, 2008, 2009, 2010 |
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