Name: Bezel, Aux Panel, Hot Spring, White - Backyard Plus
SKU: 37268
Price: 8.46 USD
Availability: OutOfStock

Bezel, Aux Panel, Hot Spring, White

Sku: 37268

This item is obsolete and replaced by:
37269

Obsolete by factory: Use 37269
This bezel is the border around the aux panel used on Hot Springs spas made in 1998-2003 with white colored jets. The bezel is also used to secure the aux panel in place.

Ref.	Diagram
# 1	Aux Panel (Hot Spring 1998 - 1998)	Shop by Diagram

brand	model	years
Hot Spring	Classic (F)	1999
Hot Spring	Grandee (G)	2000, 2001, 2002, 2003
Hot Spring	Prodigy (H)	2000, 2001, 2002, 2003
Hot Spring	Sovereign (I)	2000, 2001, 2002, 2003
Hot Spring	Highlife Limited Edition (ILE)	2003
Hot Spring	Landmark (S)	2000, 2001, 2002, 2003
Hot Spring	Vanguard (V)	2001, 2002, 2003

My Hot Spring Grandee jacuzzi would not come on after I drained and cleaned it. I was certain something was wrong with the motherboard so I called the local dealer to discuss my problem. They couldn't provide any information over the phone but did say they could send a tech out in 3 weeks but I had to pay an upfront service fee to get on the schedule. I asked if they could give me an estimate if the motherboard had to be replaced. They said if that was the problem the part was discontinued and they would have to do a retrofit in the field. They quoted an estimated cost of $2,500-$3,000. I decided to call Backyard Plus. I spoke with Rebekah who was very professional and quickly accessed the exact part I was looking for. She determined that there was a technical question regarding another part that may be required on my spa. She transferred me Paul Barton to clarify this before I placed my order. I know Paul get a lot of calls everyday and his time is valuable. Paul asked me several questions to determine what issues I was having with the control panel. He was kind enough to walk me through several steps as I tried to reset the panel. It took quite a bit of his time because I was having a hard time plugging the ribbon cord back into the slot. He was very patient with me until I was done. It didn't reset immediately so I ordered the parts and that was an easy process. A few hours later I noticed the spa was on. Within a few more hours, the jacuzzi was at 101 degrees and working perfectly. I received the parts in 2 days. There is no fee if I decide to send them back. I highly recommend Backyard Plus for your spa needs. I also want to thank Rebekah and Paul for their help and knowledge helping solve my problem. Most people would not take their time and use their expertise to help someone calling in to order a part. They did because they care and their actions showed that. I am certain they will continue to provide service over and above any customers expectations. Great people make companies Great and that's what Paul and Rebekah are doing everyday! Thank you both again. Mike WatsonOn 04/17/2025 by M. W. (verified customer)

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Bezel, Aux Panel, Hot Spring, White

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