When my Hot Springs Spa stopped heating, I searched the internet for a company that could provide technical support and also provide needed repair parts. I found the Backyard Plus website and upon reading the reviews contacted them regarding my issue. The person I spoke with was knowledgeable, helpful, and confirmed the repair part I needed based on symptoms I reported and the year, make, and model of my spa. The technician diagnosed my problem, identified the part needed, and had the item shipped the same day. The part (circuit card) arrived ahead of schedule, in good condition, and was easily installed based on the instructions provided. I was up and running in a short time. Based on my experience, I highly recommend this company for the quality of their repair part and most importantly the expertise and friendliness of the person to whom I spoke.On 01/10/2023 by J. N. (verified customer)
