I received a software update thumb drive from Backyard Plus. After installing the update, the tub was still not functioning properly so I called and talked to technical support. Oscar walked me through the whole process and the tub is working perfectly. Oscar knew EVERYTHING about my tub and how to get it running. It's so valuable having him for a resource because I'm forced to maintain my tub myself since I'm 4 hours from the nearest technician and they won't come help me. Watkins will not talk to me on the phone either because I'm not a professional tech. I can buy tub parts from a number of different places but I'll be getting them from Backyard Plus from now on.On 01/08/2026 by S. B. (verified customer)
On-Off Collar, Cool Gray
Sku: 73626
$27.04
This cool gray color collar is used to secure the on/off valve to the shell of the spa in Hotspring and Tiger River spa models that have the Bella Fontana, Amur, or Soothing Stream water features made beginning in 2004.
This part can be found on
Hot Spring AR, GG from 2007 to 2009 • AC, GG from 2005 to 2006 • II, V from 2004 to 2004 • II, VV from 2005 to 2009 • KK, SS from 2004 to 2009.
Hot Spring pre 89 G from 2004 to 2004.
Tiger River CHP from 2005 to 2010 • L from 2004 to 2004 • MM from 2006 to 2010.
Hot Spring AR, GG from 2007 to 2009 • AC, GG from 2005 to 2006 • II, V from 2004 to 2004 • II, VV from 2005 to 2009 • KK, SS from 2004 to 2009.
Hot Spring pre 89 G from 2004 to 2004.
Tiger River CHP from 2005 to 2010 • L from 2004 to 2004 • MM from 2006 to 2010.
| Ref. | Diagram | |
|---|---|---|
| # 3 | Water Feature On/Off Valve (Hot Spring 2007 - 2009) | Shop by Diagram |
| # 3 | Water Feature Q1-Q2 & Q3-Q4 (Hot Spring 2004 - 2004) | Shop by Diagram |
| # 3 | Water Feature Valve (Hot Spring 2005 - 2006) | Shop by Diagram |
| brand | model | years |
|---|---|---|
| Hot Spring | Aria (AR) | 2007, 2008, 2009 |
| Hot Spring | Grandee (GG) | 2007, 2008, 2009 |
| Hot Spring | Envoy (KK) | 2004, 2005, 2006, 2007, 2008, 2009 |
| Hot Spring | Vista (SS) | 2004, 2005, 2006, 2007, 2008, 2009 |
| Tiger River | Caspian (CHP) | 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Siberian (L) | 2004 |
| Tiger River | Bengal (MM) | 2006, 2007, 2008, 2009, 2010 |
| Hot Spring | Grandee (G) | 2004 |
| Hot Spring | Sovereign (II) | 2004 |
| Hot Spring | Vanguard (V) | 2004 |
| Hot Spring | Grandee (GG) | 2005, 2006 |
| Hot Spring | Sovereign (II) | 2005, 2006, 2007, 2008, 2009 |
| Hot Spring | Vanguard (VV) | 2005, 2006, 2007, 2008, 2009 |
| Tiger River | Caspian (CHP) | 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River | Siberian (L) | 2004 |
| Tiger River | Bengal (MM) | 2006, 2007, 2008, 2009, 2010 |
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