Great help with finding the correct pump seal for my outdated spa pump. Thanks for all your help.On 03/20/2023 by T. B. (verified customer)
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It was a pleasure to do business with you. Very quick delivery. Part was exactly what I order't easy to fit. Thanks for a great experience. Cheers JohnOn 03/20/2023 by J. B. (verified customer)
Backyard plus has been very helpful and fast on their parts orders and assistance. Thank you for helping to keep my spa in shape!On 03/20/2023 by T. G. (verified customer)
Technical Support is amazing. Oscar walked me thru the process to find out what was wrong. Knowledge, patience and kind individual. I am very pleased with your employee. Ordered the heater and thermistors, installed and we are back up and running in short order. Thank you Oscar!On 03/16/2023 by M. T. (verified customer)
Your staff have been so great!!! I have been in the process of updating my spa- new board, heater, pump and they helped every step of the way. Staff were so knowledgeable and never hesitated to give help along the way. I really appreciate the support , advice and quick turnaround on parts. Even though I live in Florida I will continue to order from Backyard Plus! My spa is now up and running. Thank you so much, FayeOn 03/16/2023 by M. G. (verified customer)
Fantast help to find the right part. The tech support was super helpful, even without my model or serial number. I will be back!On 03/14/2023 by R. M. (verified customer)
I've been meaning to write to thank Craig for the help with my 1996 HS Sovereign. I was so thankful for his time and expertise! He helped me figure out that the circ pump was the culprit. The video on line was a big help too. Especially the wine corks to plug the tubes. I wish there were a Backyard Plus type service for every other part of my life.On 03/13/2023 by M. C. (verified customer)
I called backyard plus about a problem with my hot tub. Great help. He had me try a couple of tests and determined what the problem was. I ordered the part, and fixed it with no problem.On 03/13/2023 by G. H. (verified customer)
The staff at Backyard Plus was very helpful with getting me all the parts I need to replace one of the diverter valves and associated plumbing on my 20+ year old Hot Springs Grandee. The order was shipped very quickly and correctly. I have yet to make the repair, but I know I have everything I need to complete the task at hand. Prices were reasonable and shipping was free. I will definitely use Backyard Plus for any future parts I need for my pool and spa.On 03/10/2023 by D. K. (verified customer)
Thank you for your quick and helpful service, as always!On 03/09/2023 by H. B. (verified customer)