I have purchased parts from BackYardPlus before and have always been satisfied with the experience. They are friendly, helpful, and quick to ship the item. This time I did not need a part as such, but their expertise in installing and programming a part that I had purchased before. When I called the help desk, they zeroed in on the problem I was having. Within a short amount of time, I had a solution to the problem. When that solution did not immediately fix the problem, I reached out to them again. They contacted the manufacturer, and I had the corrected solution within an hour. My interaction with the help desk team was friendly and personal. Another thing that makes BackYardPlus an exceptional place is their website. It is easy to browse their parts catalog. And once you type in your spa's information, the parts are labeled as matching your spa or not. This labeling is superior to other spa parts websites that I have visited.On 01/27/2023 by G. C. (verified customer)
Control Head & 3-Button Aux Panel (for jade spas)Item #: 71935
This control head and auxiliary control panel kit will upgrade (fiber-optic controls were discontinued by 2000 and no longer available) the 1998-1999 Hot Spring Classic, 1999 Prodigy and the 1998-1999 Sovereign’s fiber-optic controls to the year 2000. This kit includes both the low voltage replacement control head, located behind the control panel bezel and the jade and white aux panel that’s located inside the spa.
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