I have purchased parts from BackYardPlus before and have always been satisfied with the experience. They are friendly, helpful, and quick to ship the item. This time I did not need a part as such, but their expertise in installing and programming a part that I had purchased before. When I called the help desk, they zeroed in on the problem I was having. Within a short amount of time, I had a solution to the problem. When that solution did not immediately fix the problem, I reached out to them again. They contacted the manufacturer, and I had the corrected solution within an hour. My interaction with the help desk team was friendly and personal. Another thing that makes BackYardPlus an exceptional place is their website. It is easy to browse their parts catalog. And once you type in your spa's information, the parts are labeled as matching your spa or not. This labeling is superior to other spa parts websites that I have visited.On 01/27/2023 by G. C. (verified customer)
Control Head & 4-Button Aux Panel (for jade spas)
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Control Head, Hot Spring
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This 4-Button (for two jet pump systems) Auxiliary Control Panel is the factory replacement for the 1998-2002 Hot Spring Grandee and 2000-2003 Hot Spring Landmark spa models 2000-2003 Prodigy, 2000-2003 Sovereign, 2001-2002 VQ Vanguard, 2000 FQ Classic ...read more
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