Replaces the now inactive 78504 wireless control panel (warm gray color for NXT models 2014-2022).
This Hot Spring hot tub control panel is the replacement Wireless Remote for Hot Spring Highlife NXT models beginning in 2014. This wireless remote control panel comes with the latest version (4.XX) software. The wireless remote, docking station (78509 in warm gray or 79467 in cool gray ) and control box must all have the same platform code (software), ( i.e V4.XX); these are not interchangeable with previous versions.
What’s included: Wireless Remote Control Panel and USB Flash Drive with 4.XX software (for Control Box update)
Note 1: Because the wireless remote control panel and docking station are installed as a pair and often fail at the same time, it is recommended to replace the docking station (78509 in warm gray or 79467 in cool gray) when replacing the wireless remote.
Note 2: When buying the wireless remote only and if your spa was made prior to 2019, you will need to install the V4.XX Software for your IQ 2020 Spa Control System (Eagle Control Box) and Docking Station. The software for the Control Box, Docking Station, and Remote Control Panel need to match, otherwise the control panel remote will not sync with the docking station. For more information on how to install the software for your spa, contact our Backyard Plus Technical Support Team.
Note 3: If your spa circuit board is a “REVISION A” you cannot update the dock software through the motherboard. You will need to purchase a new dock along with the remote.
Reference: 1422801
This part can be found on
Hot Spring ARN, VVN from 2017 to 2019 • GG, KK from 2014 to 2017 • GGN, JTN, KKN from 2014 to 2019 • HN, IIN, JJN, TRHN from 2019 to 2019 • ARN, VVN from 2017 to 2021 • ARN, GGN, HN, IIN, JJN, JTN, KKN, TRHN, VVN from 2022 to 2022 • ARN, GGN, IIN, JJN, JTN, KKN from 2023 to 2023 • GGN, JTN, KKN from 2014 to 2021 • HN, IIN, JJN, TRHN from 2019 to 2021.
Replaces the now inactive 78504 wireless control panel (warm gray color for NXT models 2014-2022).
What’s included: Wireless Remote Control Panel and USB Flash Drive with 4.XX software (for Control Box update)
This Hot Spring hot tub control panel is the replacement Wireless Remote for Hot Spring Highlife NXT models beginning in 2014. This wireless remote control panel comes with the latest version (4.XX) software. The wireless remote, docking station (78509 in warm gray or 79467 in cool gray ) and control box must all have the same platform code (software), ( i.e V4.XX); these are not interchangeable with previous versions.
Note 1: Because the wireless remote control panel and docking station are installed as a pair and often fail at the same time, it is recommended to replace the docking station (78509 in warm gray or 79467 in cool gray) when replacing the wireless remote.
Note 2: When buying the wireless remote only and if your spa was made prior to 2019, you will need to install the V4.XX Software for your IQ 2020 Spa Control System (Eagle Control Box) and Docking Station. The software for the Control Box, Docking Station, and Remote Control Panel need to match, otherwise the control panel remote will not sync with the docking station. For more information on how to install the software for your spa, contact our Backyard Plus Technical Support Team.
Note 3: If your spa circuit board is a “REVISION A” you cannot update the dock software through the motherboard. You will need to purchase a new dock along with the remote.
3 reviews for Hot Spring Hot Tub Control Panel, Wireless Remote Version 4.XX, Cool Gray
5
/5
Based on 03 rating(s)
03
Customer(s) recommended this item
Quality
100 %
Price
100 %
Service
100 %
Reviewed by 03 customer(s)
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Craig
Product arrived on time and I was able to get it up and running
Product arrived on time and I was able to get it up and running with a little assistance from the helpdesk. Shoutout to the team for helping me as I encountered a snag, but all is good.
September 19, 2024
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Ron
excellent service
I just wanted to thank you for your excellent service. I believe I was working with Craig. Helped me order a new Hot Springs Remote and docking station. He gave me excellent instructions to get it installed. After installation I ran into another problem and he quickly diagnosed and let me know it was a faulty thermostat. Just received the thermostat today, installed it and the spa is heating up now. Thanks again!
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Excellent website, easy to navigate, and excellent tech-support!On 10/04/2024 by L. D. (verified customer)
Backyardplus is awesome! I received technical help on the phone to find the part I needed. The cost was very reasonable, and the part was shipped to me without delay. ThanksOn 10/03/2024 by T. G. (verified customer)
On 10/03/2024 by R. S. (verified customer)
The part I needed and great serviceOn 08/07/2024 by A. C. (verified customer)
After troubleshooting my problem with Craig, who was quite knowledgeable, helpful and exhibited patience with this newbie, I purchased the heater. I followed the very informative video for the install, but alas it wasn't working. Another call to Craig, and he guided my troubleshooting and discovered that I had one wire that wasn't in the right spot. Made the change and now all is good. Great experience.On 08/02/2024 by G. W. (verified customer)
Excellent technical support,, product just what I needed. 5 star company to deal with.On 08/02/2024 by R. G. (verified customer)
It was easy to navigate the website to find my parts, once ordered they arrived on schedule without delay. Great serviceOn 07/29/2024 by C. W. (verified customer)
I have dealt with backyardplus for several years and have always been thrilled with their customer service. Well, the service on my previous order was just spectacular. Fedex said they had delivered it and were annoying non-responsive to my attempts to tell them the product hadn't been delivered. I reported that to backyardplus who contacted Fedex and shipped a replacement order! Wow! Bob MartinOn 07/23/2024 by R. M. (verified customer)
I recently purchased a Watkins Remote Controller (for a Hot Springs hot tub) from "backyardplus.com", and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the correct part (as well as any dependencies and non-dependencies of versions of other parts) I was looking for. The checkout process was smooth, and I received my order promptly. The Remote Controller arrived in excellent condition, exactly as described on their website. The customer service rep Craig was exceptional, I had an issue with the generic installation/configuration/sync release-notes of the remote controller - and Craig helped me through that sync configuration in 10 minutes. Overall, my experience with "backyardplus.com" was outstanding, and I can’t wait for my next purchase.On 07/19/2024 by K. F. (verified customer)
I have called Backyard Plus for my Hot Springs Pulse spa multiple times over the years. You guys are helpful, responsive, and a pleasure to work with. I have had excellent experiences with both Oscar and Craig. This past June I had an emergency situation where I had family arriving from out of town and three days before one of the jet motors died (timing is everything). I immediately called BP and worked with Oscar. He understood the challenge and urgency. He got the motor ordered, shipped and delivered next day. I installed the motor in 20 minutes as he explained and all was perfect. A true customer advocate and example of why I will not call anyone other than Backyard Plus!On 07/18/2024 by R. S. (verified customer)
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