| brand |
model |
years |
| Hot Spring |
Aria (AR) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Aria NXT (ARN) |
2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Limelight |
Beam I (BMI) |
2019, 2018, 2020, 2021, 2022, 2023 |
| Limelight |
Beam II (BMII) |
2019, 2018, 2020, 2021, 2022, 2023 |
| Limelight |
Flair (FLR) |
2019, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020, 2021, 2022, 2023 |
| Limelight |
Flash (FSH) |
2019, 2018, 2020, 2021, 2022, 2023 |
| Hot Spring |
Grandee (GG) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Grandee NXT (GGN) |
2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Hot Spring |
Prodigy (H) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Prodigy (HN) |
2019, 2020, 2021, 2022, 2023 |
| Hot Spring |
Sovereign (II) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Sovereign (IIN) |
2019, 2020, 2021, 2022, 2023 |
| Hot Spring |
Jetsetter (JJ) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Jetsetter (JJN) |
2019, 2020, 2021, 2022, 2023 |
| Hot Spring |
Jetsetter LX (JTN) |
2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Hot Spring |
Envoy (KK) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Envoy NXT (KKN) |
2014, 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023 |
| Limelight |
Pulse (PLS) |
2019, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2020, 2021, 2022, 2023 |
| Limelight |
Prism (PSM) |
2019, 2018, 2020, 2021, 2022, 2023 |
| Hot Spring |
Vista (SS) |
2009, 2010, 2011, 2012, 2013 |
| Hot Spring |
Triumph (TRHN) |
2019, 2020, 2021, 2022 |
| Hot Spring |
Vanguard (VV) |
2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 |
| Hot Spring |
Vanguard NXT (VVN) |
2017, 2018, 2019, 2020, 2021, 2022, 2023 |
| Tiger River |
Caspian (CHP) |
2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River |
Siberian (L) |
1997, 1998, 1999, 2000 |
| Tiger River |
Bengal (M) |
1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River |
Sumatran (N) |
1997, 1998, 1999, 2000 |
| Limelight |
Bolt (BLT) |
2012, 2013, 2014, 2015, 2016, 2017 |
| Limelight |
Gleam (GLM) |
2013, 2014, 2015, 2016, 2017 |
| Limelight |
Glow (GLW) |
2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| Tiger River |
Caspian (CPN) |
2003 |
| Tiger River |
Bengal (M) |
1997, 1998, 1999, 2000, 2001, 2002, 2003 |
| Tiger River |
Sumatran (N) |
1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River |
Siberian (L) |
1997, 1998, 1999, 2000, 2001, 2002, 2003 |
| Tiger River |
Sumatran (N) |
1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 |
| Tiger River |
Siberian (L) |
1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 |
| Limelight |
Flair (FLR) |
2019, 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Tiger River |
Bengal (MM) |
2005, 2006, 2007, 2008, 2009, 2010 |
randykrushen (verified owner) –
Ordered a control board and control panel installed it and it worked for about 30 seconds called backyard plus we did some tests they said was a board fault they immediately said they would replace it under warranty they covered all shipping costs and return costs very good service would highly recommend this business also great customer relations and helpfull tips for testing
Michael –
Great customer service. I ordered specialty parts and they came as ordered ready for installation. Fast delivery and proper packaging was a plus. I will definitely use Back Yard Plus again if needed.
Carl –
BackyardPlus solved the problem for me, and my customer. The pre flashed controller booted right up, and the job was done! Thanks BackyardPlus!
Tom –
A great big thank you to Craig,Paul & Oscar. I have a 1997 Sovereign by Hot Springs Spas, the control board went out on it, they helped me get a replacement board for it, I installed it with their help wiring it up. The Spa is working again, much cheaper than buying a new spa. The technical support they offer is invaluable. Thanks again for the help. Tom
Bill (verified owner) –
Had to retrofit a new control board. Looked it up, was redirected to the right parts to do so, delivered and installed with no issue.
William (verified owner) –
Excellent service. Product arrived quickly, accompanied by clear and detailed instructions for DIY. Product is reasonably priced. Great variety of hot tub products available in their catalog.
John (verified owner) –
. Had to replace control box and panel. Great directions and easy to understand and follow. Hot tub works great after install. Thanks Backyard Plus!! John M in Ky
Anonymous (verified owner) –
Super easy to install. Video support is great.
Mark (verified owner) –
This place has amazing customer service. I used their videos to diagnose a problem and then called to follow up and confirm my diagnosis before ordering a replacement control box, which is an expensive purchase. Really appreciated the time and advice as well as the super good DIY video support.
Karen (verified owner) –
Best customer service!! Oscar was so helpful. And saved a bunch of money order through backyard plus vs through our hot tub spa service Highly recommend!
Joe –
our issue was our hot springs vangaurd 2015 wouldn’t power up. i assumed it was the motherboard, but this complete control box with motherboard and relay board was cheaper than any price i saw for motherboard only. I also paid the extra 20 to have them install the firmware based on our serial number. installed and the hot tube powered up normally and we are back in business. Refreshing to buy something that actually works and arrives on time!