30-Day Money Back Satisfaction Guarantee
Free shipping on orders over $99.00
(Lower 48 States)
No Sales Tax (except California)
good service and fast deliveryOn 09/05/2023 by M. P. (verified customer)
Parts were just what I needed to get my new tub up and running. Thanks!On 08/29/2023 by R. T. (verified customer)
As my tub gets older, I was surprised to find out that backyardplus had the need parts, plus the technical support I needed to connect all the wires up correctly. They gave me a tutorial of error messages and system lights to assist me in future issues. Having a technical background, I really respect technical help that really unders stands the products they sell.On 08/25/2023 by R. O. (verified customer)
I honestly can't say enough about how helpful you all have been. You have helped me through issue after issue with my hot tub repairs, and always with patience and dedication. I've spoken with a few of you, and all have been so helpful. Craig in particular hung with me through this last episode and I was able to get the hot tub going, which impressed my wife, though it was all really Craig's knowledge. A million thanks and I highly recommend your services.On 08/25/2023 by D. S. (verified customer)
Backyardplus was excellent. Great order and tech support. My job was a simple replacement of a broken circulation pump elbow. Not only did they have the original part they carried a better stronger elbow which I used. Did not need tech support but was great to know it was there if needed. Will definitely use them the next time I need spa parts.On 08/23/2023 by F. C. (verified customer)
Part arrived quickly and as described. My hot tub is back up and running!On 08/22/2023 by W. B. (verified customer)
Love BackYardPlus, their prices are awesome!On 08/20/2023 by L. P. (verified customer)
Great service, fast shipping and part was spot on! Glad I found Backyardplus! I would definitely recommend.On 08/18/2023 by L. G. (verified customer)
Part came and fit perfectly. Works like a charm!On 08/18/2023 by J. P. (verified customer)
I own a 2005 Tiger River Caspian spa and have purchased spa parts and equipment from Backyard Plus over the years. Mainly filters, the small circulation pump, spa heater, ozone generator and pillows. This model has two jet pumps. The Wavemaster 8200 died after 18 years. Indicator was a low hum but no jets on the initial push of the jets button on the control panel. The second Wavemaster 8000 jet pump still engaged after pressing the jets button through the cycle. I suspect I will be replacing that pump in the near future. Jet pumps are expensive. Backyard Plus is competitively priced but not the cheapest advertised, but every part I have ordered has been delivered on time as stated and has matched the original part. Same true for the Wavemaster 8200. Works perfectly after a long afternoon spent on installation because I had to run to the local hardware store for the right-sized pliers and some silicone grease. The Backyard Plus instructional videos are excellent. Make sure you have all the tools and supplies shown in the video prior to starting the installation. Your slip joint pliers need to have a jaw opening of 3.75 inches. Have silicone grease handy for the gaskets. Valve stem lubricant is not silicone grease. You don't want to run to the local hardware store in the middle of the replacement like I did. Very satisfied with my purchase.On 08/17/2023 by C. C. (verified customer)